The Agentic Operator
AI for Operations Leaders
2-day intensive workshops for COOs, VPs of Operations, and transformation leaders who need to direct AI on real workflows — not watch another demo.
Next cohort starts July 18, 2026
AI won't replace operations leaders. Leaders who direct AI will replace the ones who don't.
Status updates, exception triage, cross-system coordination, and first-draft process documentation are exactly what governed AI now handles in minutes. That's leverage — if you're the one designing the workflow, not reacting to it.
Start with Course 1. Course 2 unlocks when you're ready.
Everyone begins with Course 1 — the hands-on foundation built around the operations work you own every week. Course 2 is the advanced level for leaders scaling AI across functions (unlocked after Course 1 or equivalent experience).
Applied AI for Operations Leaders
Foundation · hands-on
COOs, VPs of Operations, transformation leads, and ops directors who want to direct AI on real deliverables. No prior AI experience required.
- Map one high-value workflow end-to-end
- Design agent-assisted steps with human oversight
- Build executive-ready ROI narratives
- Leave with reusable prompts and playbooks
From pilots to production ops
Where enterprise AI fails — and the operating model shifts that fix it.
Workflow mapping lab
Document-to-decision and request-to-action patterns on your real process.
Governed agent design
Permissions, escalation, quality review, and audit trails from day one.
Executive communication
Briefs, KPIs, and stakeholder alignment that survive legal and finance review.
AI Governance & Scale for Operations Leaders
Advanced · unlock after Course 1
Senior ops leaders scoping multi-workflow AI programs, sitting in governance forums, and telling the C-suite what's realistic to ship in production.
- Multi-workflow rollout sequencing
- Operating model and center-of-excellence design
- Vendor build vs. buy decision frameworks
- Board-ready transformation roadmaps
Portfolio prioritization
Score workflows by ROI, risk, integration complexity, and change management load.
Governance at scale
Policies, model approval, data boundaries, and monitoring across teams.
Team enablement
Upskill ops managers and analysts to run agent workflows sustainably.
Scale playbook
Reusable patterns, knowledge packs, and expansion beyond the first workflow.
Complete Course 1 or demonstrate equivalent production AI experience.
Concrete tools you can use Monday morning
Not theory. Not slideware. Real artifacts, workflows, and governance patterns — tested against your own operational context during the workshop.
Workflow redesign playbook
A repeatable template to map current-state ops, identify agent-ready steps, and define production KPIs before build starts.
Executive requirements pack
Structured prompts and checklists for scoping AI initiatives, writing approval-ready briefs, and aligning stakeholders.
ROI & ops metrics worksheet
Baseline and target metrics for cycle time, cost per transaction, error rate, and capacity — tied to board-level language.
Governance starter kit
Role-based access patterns, human-in-the-loop checkpoints, escalation paths, and audit trail requirements you can adapt.
Agent workflow patterns library
Reference architectures for document intake, exception handling, cross-system handoffs, and ops queue automation.
Reserve your seat
Cohorts are intentionally small so every participant works on their own operational context. We'll confirm availability within 1–2 business days.
Reserve your seat