Full Journey
What it is
The full transformation program for B2B companies in active change. We run all four services in sequence, with one proposal, one team, and one outcome. The build is the recommended path for serious transformation — not pilots, not strategy decks, real production change.
Full Journey
How we deliver
Strategy first. Operations second. AI third. Outcome-linked throughout.
01
Foundation + Diagnostic
Strategic alignment, process mapping, and prioritized roadmap — same as the Readiness Assessment.
02
Process Implementation
Execute the prioritized quick wins. Configure platforms. Build custom integrations and dashboards when needed. Coach the client team.
03
AI Accelerator
Apply AI agents to the now-optimized processes. Governance, eval, HITL checkpoints. Powered by Hermes when applicable.
04
Handoff and sustainability
Documentation, runbooks, sustainability plan. Optional monthly advisory retainer.
How it sits inside your organization
- 1
The four capabilities delivered as one program
- 2
Acceptance criteria on each stage before the next begins
- 3
If a stage is not accepted, we rework it before moving on
- 4
One team throughout — no handoffs between phases
- 5
Your team is coached to sustain the changes after we leave
Best for
5- Companies with 200-2,000 employees
- In active transformation (scaling, post-acquisition, margin compression, AI disruption)
- CEO, COO, or Board as sponsor (C-level commitment)
- Ready for a full operating-model program, not a one-off workshop
- Want one team, one outcome, one proposal — not 4 separate engagements
Typical deliverables
1101
Everything in the Agentic Readiness Assessment
02
Implementation of the prioritized quick wins (3-5 processes)
03
KPI framework + live dashboards in production
04
Platform configuration (BPM, ERP, CRM, dashboards) including custom development
05
Coaching of 3-5 key people on the client team
06
1-2 end-to-end processes automated with AI in production
07
Hermes orchestration when applicable
08
Governance framework: AI Control Tower, audit log, HITL checkpoints
09
Eval framework + operational runbooks
10
Complete documentation (SOPs, runbooks, governance docs)
11
Sustainability plan
Full Journey
How the package works
- 01
Foundation + Diagnostic
Same as the Readiness Assessment, run as Phase 1 of the program.
- 02
Implementation
Execute the prioritized quick wins. Deploy dashboards. Coach the team.
- 03
AI Accelerator
Apply AI to the now-optimized processes. Build the governance and eval framework.
- 04
Handoff
Documentation, runbooks, sustainability plan. Optional retainer begins.
What you walk away with
- Strategy aligned with operations
- Processes operating differently in production (not slides)
- Live KPI dashboards with review cadence
- 1-2 AI-automated processes with governance
- Internal team capable of sustaining the changes
- One program, one outcome, one invoice
Questions you'll ask anyway
Why not just buy the services separately?+
The Build includes a 15-20% discount, one team across the whole journey (no handoffs), and outcome-linked milestones. For clients committed to a real transformation, this is the right shape.
What if we only need part of the journey?+
Then start with the Agentic Readiness Assessment. If the result is positive, you can convert the Assessment credit toward a Build. We do not force a full commitment upfront.
How is the AI Accelerator different from typical AI consulting?+
We never apply AI to broken processes. By the time we reach the AI Accelerator in month 8, the processes are already optimized. That is why our AI engagements have higher adoption and lower failure rate than typical 'AI-first' approaches.
Ready to talk Agentic Operations Build?
We'll map the process, what better looks like, and which package actually fits.